FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship everywhere :)
What is your processing time?
All orders take 1-5 business days to process and will be shipped out immediately after.
How do I track my order?
All orders, domestic & international, will be provided with a tracking number. Please allow up to 48 hours after your item has been marked as shipped to allow for the tracking number to update.
Returns
How do I return an item?
Please contact us within 7 days of your order being delivered to qualify for a full refund. In order for items to be eligible for a refund they need to be unopened, unused and in their original packaging. Please note that Kingdom Crafts is not responsible for return shipping. Once the item is returned back, we will issue a full refund for the total price of the product.
Do you accept exchanges?
Unfortunately, no. You can return your item if it is damaged and place a new order on our site once you're refunded.
General
Can you make a custom item?
Yes! We can most certainly make a custom item, however we require a minimum quantity of 5 for a design. Send us an email at kingdom1crafts@gmail.com with your project idea and we will get back to you within 48 hours with a pricing estimate.
Do you sell gift cards?
Yes, you can find them here.
Do you make more than just stickers?
Absolutely! We are working on a full catalog of items to add to Kingdom Crafts - stay tuned :)
Can I suggest an item that you should add to your catalog?
Of course! We are always open to suggestions. You can tell us what to add here.